Gustavo

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For any questions, issues, or feedback about Gustavo, send us an email and we'll get back to you as soon as possible.

FAQ

Are the nutritional estimates accurate?

Gustavo uses Google Gemini AI to estimate nutritional values from photos. These are approximations and may not reflect the exact content of a dish. Always consult a qualified nutritionist for personalised dietary advice.

Are my photos stored anywhere?

No. Photos you take for analysis are sent in real time to the AI and immediately discarded after the response is returned. They are never stored on our servers. Photos saved to your diary stay only on your device.

How do I cancel my subscription?

Open iPhone Settings → tap your name → Subscriptions → Gustavo → Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid being charged.

How do I request a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com to submit a refund request.

The app is not recognising my dish correctly — what can I do?

You can correct the dish name with a tap and Gustavo will recalculate the nutritional values. For best results, take photos in good lighting with the dish clearly visible.

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